Utility Payment Drive-Through Closing on Fridays
November 5
Customers may use 13 remote payment locations or SmartBill - Effective tomorrow, Nov. 6, the City of Tallahassee's utility payment drive-through facility at 600 N. Monroe St. will be closed on Fridays. The City has worked to communicate the Friday closures through flyers to all drive-through facility customers over the last month, information in the utility bills, stories by the local news media, information on the City's Talgov.com website and through public service announcements on WCOT Channel 13 and local cable and tv stations. Although the drive-through facility will be closed on Friday, as a courtesy to customers who may forget about the closure, City staff will be on-site from 9 a.m. to 1 p.m. to advise customers of other utility bill payment options available to them.
Utility customers needing to make in-person payments tomorrow and on Fridays through the end of the year may do so at any of 13 remote payment locations listed below, or by converting to the free SmartBill payment option via the City's Talgov.com/YOU website. The drive-through facility will close permanently in January. Customers may pay their City of Tallahassee utility bill at the following locations:
- FSU Credit Union - 2806 Sharer Rd.
- FSU Credit Union - 832 W. St. Augustine St.
- FSU Credit Union - 3534 Thomasville Rd.
- FSU Credit Union - 2655-C Crawfordville Hwy.
- FSU Credit Union - 1612 Capital Circle NE
- Woodville IGA - 9019 Woodville Hwy.
- Magic Save - 2017 N. Monroe St.
- Quick N Save - 416 E. Tennessee St.
- Don's Food Mart - 720 W. Orange Ave.
- UPS Store - 400 Capital Circle SE
- Pak Mail - 3539 Apalachee Pkwy.
- Tallahassee-Leon Federal Credit Union - 2020 W. Pensacola St.
- Tallahassee-Leon Federal Credit Union - 1827 Capital Circle NE
For hours of operation at the remote pay locations, please visit Talgov.com/YOU. Customers paying their utility bill at these locations are reminded to bring a copy of their current utility bill with them. Payments made before 4 p.m. Monday through Friday (excluding holidays) will be credited to accounts the same day. All other payments will be credited to your account the next business day.
Meanwhile, over 15,000 City of Tallahassee utility customers have converted to the free online SmartBill option that can be delivered to your email inbox. The SmartBill contains an exact copy of the entire bill and provides links to important City information. In addition, SmartBill customers set their own payment date and there are no online fees. For more information on utility payment options, visit Talgov.com/YOU or call Your Own Utilities at 891-4YOU (4968).
Contact
Jim Cooke, Deputy City Treasurer-Clerk, 891-8130; or Bill Behenna, Department of Communications, 891-8533
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