Customer Satisfaction Survey

The men and women of the Tallahassee Fire Department, who hold duty above self, are dedicated to ensure the highest quality emergency service to prevent or minimize the loss of life and property, protect the environment, assist in cooperative emergency medical services,mitigate the consequences of natural and unforeseen disasters, and provide non-emergency support services, through professional and effective delivery, to all who live, visit, work or invest in the City of Tallahassee and Leon County.

Customer Satisfaction Survey

Please rate your satisfaction level with each of the following statements by selecting the circle that best corresponds to your rating (1 - very satisfied; 2 - somewhat satisfied; 3 - neutral; 4 - somewhat dissatisfied; 5 - very dissatisfied)

The employee(s) were courteous

The employee(s) were professional

The employee(s) were concerned about my needs

The employee(s) answered my questions adequately

The employees' appearance was professional

The employees were knowledgeable about duties performed

I am satisfied with the services that were provided

Please tell us what type of service(s) you received:

Please offer any additional comments or suggestions:

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