Contact Us
Emergencies
850.891.4YOU (4968), TDD - 711
Call 24/7 for Power Outages/Repairs, Downed Power Lines, Water or Sewer Repairs,
Gas Repairs.
Customer Service
850.891.4YOU (4968), FAX - 850.891.0901, TDD -
711
If you have a question about your account, call Customer Account Services between
7:00 AM and 7:00 PM,
Monday-Friday (except holidays) or Ask a question via the internet.
Utility Customer Service
Walk-In Center
Hours: 8:00 AM to 5:30 PM Monday-Friday
Frenchtown Renaissance Center
435 North Macomb St.
Download map (PDF)
Send written inquires to:
Utility Customer Services
300 South Adams St. Box A-2
Tallahassee, FL 32301Mail Your Utility Payments
City of Tallahassee
Revenue Division A-4
300 South Adams St.
Tallahassee, FL 32301
Other Important Numbers
All numbers are 850 area code
unless noted
| Utility Locations, Call Before You Dig | 800.432.4770 |
| Stormwater Permitting | 891.7100 |
| Water/Sewer Tap & System Charges & Availability | 891.4YOU (4968)) |
| Street Lights - New Installation or Outage | 891.4YOU (4968) |
| Reporting of Illicit Discharges & Improper Dumping | 891.4YOU (4968)) |
| Solid Waste Customer Service - Residential | 891.4YOU (4968) |
| Solid Waste Customer Service - Commercial | 891.5262 |
| Billing Inquires (all) | 891.4YOU (4968) |
| Energy Audits | 891.4YOU (4968) |
| Cable Regulations | 891.8292 |
Utility Administration Contact Information
Electric Utility Water Utility Administrative Offices
Gas Utility |
Solid Waste Services Energy Services Utility Business and Customer Services Administration |