Office of the Inspector General | Reports

Audits

Inspector General Alert - Payment Diversion (#IR-2101)

A City employee was convinced by an individual fraudulently claiming to be a City vendor to initiate a change in vendor banking information (i.e., payment routing). The change resulted in future payments to the vendor being diverted to a fraudulent bank account and a loss of City monies. The matter was referred to the Tallahassee Police Department for further investigation, and lead to the implementation of a new City process for changing any vendor information.

• Inspector General Alert - Payment Diversion (PDF)

Reports from previous years are located in the archived reports page

FOLLOW-UPS

Final Audit Follow-Up of CIS Utility Adjustments (#AR-2101)

As part of the customer utility billing process, Customer Service staff within the Customer Operations Department (Customer Operations) routinely make adjustments (additions and waivers of standard service fees) to customer utility accounts that are not directly related to a customer’s utility usage. In the original audit report (#1804), we concluded the non-consumption utility adjustments selected for testing were authorized and accurate, and identified opportunities to strengthen controls and made recommendations accordingly. Management developed 10 action plan steps to address the recommendations. As of the end of this follow-up period, management successfully completed or resolved all 10 action plan steps.

• Final Audit Follow-Up of CIS Utility Adjustments (PDF)

Investigative reports are produced by the OIG Investigative staff. Written reports are prepared for all investigations and presents the conclusions of fact in an accurate, fair and objective manner. Reports may include findings and recommendations which encourage fairness and accountability; however, the OIG does not have the authority to order or direct changes in City policies, procedures, or activities. Reports issued by the OIG may require City officials or department employees to provide a follow-up report regarding actions taken in response to the recommendations made.

Certain investigative reports will not be posted or will be posted in a limited manner if the report contains privileged, confidential, or legally protected information.

The OIG produces other reports and publications designed to provide City officials, employees and citizens with informative tools to enhance the public’s trust in City government, improve the organizational efficiency and effectiveness of City operations, and provide value added recommendations to improve the delivery of City services. Unlike audit and investigative reports, these reports in most cases, are not issued under professional standards. Instead, these reports may provide guidance to City employees for topics such as reducing risks in City processes, alerting city staff to fraud schemes affecting local governments, or providing metrics or informative data about City operations.

FY2020 Annual Report