About Your Utility Bill

The Summary Bill provides basic information about your monthly utility usage and other services.

The summary bill features:

  1. One page for the majority of residential customers;
  2. A total charge for of each utility service including taxes;
  3. Summary of additional charges;
  4. Historical consumption tables.

> View a sample utility bill


Section 1

Utility billSection 1 top of utility bill

This section outlines basic information for your current bill:

  • Billing Date
  • Account Number
  • Previous Balance
  • Previous Payment
  • Current Charges

 

 

Section 2

Section 2 highlightedSection 2These charts compare your utility usage for up to 13 months for each of the metered services you have at your home. For more information as well as online account management, log in to e+ Online.

 

 

 

 

 

 

 

Section 3

Section 3 HighlightedSection 3 detailThis section summarizes utility usage and charges as well as other billed services. Your City of Tallahassee Utility bill combines all of your applicable services into one convenient bill. Thus, your bill will reflect one or more of the following:

  • Electric
  • Gas
  • Water
  • Sewer
  • Refuse
  • Stormwater
  • Fire Service

 

 

Section 4

Section 4 HighlightedSection 4

This is your bill payment stub, which indicates the total charges and due date. Use this stub to mail or make in-person payments. Or choose to receive your monthly utility bill by email through the SmartBill program. You can make free electronic payments conveniently and directly from the SmartBill or log in to e+ Online to make payments. 

 

 

 

> Learn more about SmartBill