Turn on/off transfer utilities
You have several ways to connect, disconnect and transfer your utilities.
Do you need to Reconnect due to non-payment? Do you need financial assistance paying your utility bill this month?
On the Web
Residential Customers
|
Commercial Customers
|
|
Turn On
You can turn on utility services directly online, from our Digitally App or from Western Union, a third party vendor under contract with the City of Tallahassee Utilities. Service fees apply and are paid directly to Western Union.
Turn Off or Transfer
You can turn off or transfer utility services directly online, from our Digitally App or by using Western Union. There are no disconnect or additional service fees applied by Western Union when turning off utility services. Normal connection fees apply when transferring utility services and there are additional service fees charged by Western Union.
|
Turn On
See options below for turning on services via Email or Fax, Mail or in Person.
Turn Off or Transfer
See options below for turning off or transferring services via Email or Fax, Mail or in Person.
|
By Phone
Residential Customers
|
Commercial Customers
|
|
Turn On
Utility services cannot be turned on over the phone.
Turn Off or Transfer
Call 891-4968. Connection fees apply to transfers.
|
Turn On
See options below for turning on services via Email or Fax, Mail or in Person.
Turn Off or Transfer
See options below for turning off or transferring services via Email or Fax, Mail or in Person.
|
In Person
Residential Customers
|
Commercial Customers
|
|
Turn On
Download and completely fill out the Turn On Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
Turn Off or Transfer
Download and completely fill out the Turn Off Form or Transfer Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
|
Turn On
Download and completely fill out the Turn On Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
Turn Off or Transfer
Download and completely fill out the Turn Off Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours. Transferring utility services must be done in person as well. Please visit the address below:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
|
By Mail
Residential Customers
|
Commercial Customers
|
|
Turn On
Download and completely fill out the Turn On Form mail it to:
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
Turn Off or Transfer
Download and completely fill out the Turn Off Form or Transfer Form and mail it to the address below.
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
Connection fees may be billed on your first month's bill. Deposits may be spread over the first three months' bills in addition to any normal charges due for each month's bill.
|
Turn On
Download and completely fill out the Turn On Form and mail it to:
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
Connection fees may be billed on your first month's bill.
Turn Off or Transfer
Download and completely fill out the Turn Off Form and mail it to the address below. See details on other options on this page for turning off or transferring services via Email or Fax, Mail or in Person.
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
|
By Email or FAX