You have several ways to connect, disconnect and transfer your utilities.
Do you need to Reconnect due to non-payment? Do you need financial assistance paying your utility bill this month?
Same day requests must be received by 1 p.m. for RESIDENTIAL accounts or 3 p.m. for COMMERCIAL accounts on the day of requested service (Monday-Friday, excluding observed holidays).
On the Web
Residential Customers
Turn On
You can turn on utility services directly online.
Turn Off or Transfer
You can turn off or transfer utility services directly online.
Commercial Customers
Turn On
See options below for turning on services via Email or Fax, Mail or in Person.
Turn Off or Transfer
See options below for turning off or transferring services via Email or Fax, Mail or in Person.
By Phone
Commercial Customers
Turn On
See options below for turning on services via Email or Fax, Mail or in Person.
Turn Off or Transfer
See options below for turning off or transferring services via Email or Fax, Mail or in Person.
In Person
Residential Customers
Turn On
Download and completely fill out the Turn On Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
Turn Off or Transfer
Download and completely fill out the Turn Off Form or Transfer Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
For temporary disconnect/reconnect or line drops due to electrician repairs or upgrades, tree removals, mobile home move out/ins or demolitions, please use this form.
Commercial Customers
Turn On
Download and completely fill out the Turn On Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
Turn Off or Transfer
Download and completely fill out the Turn Off Form and bring it to the Customer Account Services office on the first floor of the Frenchtown Renaissance Building during normal business hours. Transferring utility services must be done in person as well. Please visit the address below:
Frenchtown Renaissance Center (View map)
435 N. Macomb St.
Tallahassee, FL 32301
For temporary disconnect/reconnect or line drops due to electrician repairs or upgrades, tree removals, mobile home move out/ins or demolitions, please use this form.
By Mail
Residential Customers
Turn On
Download and completely fill out the Turn On Form mail it to:
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
Turn Off or Transfer
Download and completely fill out the Turn Off Form or Transfer Form and mail it to the address below.
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
Connection fees may be billed on your first month's bill. Deposits may be spread over the first three months' bills in addition to any normal charges due for each month's bill.
For temporary disconnect/reconnect or line drops due to electrician repairs or upgrades, tree removals, mobile home move out/ins or demolitions, please use this form.
Commercial Customers
Turn On
Download and completely fill out the Turn On Form and mail it to:
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
Connection fees may be billed on your first month's bill.
Turn Off or Transfer
Download and completely fill out the Turn Off Form and mail it to the address below. See details on other options on this page for turning off or transferring services via Email or Fax, Mail or in Person.
Customer Operations
408 N. Adams St.
Tallahassee, FL 32301
For temporary disconnect/reconnect or line drops due to electrician repairs or upgrades, tree removals, mobile home move out/ins or demolitions, please use this form.
By Email or FAX
Residential Customers
Turn On
Download and completely fill out the Turn On Form. Fax to 850-891-0901. Utility services cannot be turned on via email.
Turn Off or Transfer
Download and completely fill out the Turn Off Form or Transfer Form. Fax to 850-891-0901. Utility services cannot be transfered via email.
Connection fees may be billed on your first month's bill. Deposits may be spread over the first three months' bills in addition to any normal charges due for each month's bill.
For temporary disconnect/reconnect or line drops due to electrician repairs or upgrades, tree removals, mobile home move out/ins or demolitions, please use this form.
Commercial Customers
Turn On
Download and completely fill out the Turn On Form. Scan and email all documents to: YourOwnUtilities@talgov.com or fax to 850-891-0901.
Connection fees may be billed on your first month's bill.
Turn Off or Transfer
Download and completely fill out the Turn Off Form. Scan and emaill the form to: YourOwnUtilities@talgov.com or fax to 850-891-0901. See details on other options on this page for turning off or transferring services via Email or Fax, Mail or in Person.
Connection fees may be billed on your first month's bill.
For temporary disconnect/reconnect or line drops due to electrician repairs or upgrades, tree removals, mobile home move out/ins or demolitions, please use this form.