Ways to Pay Your Utility Bill
- Online* - Account holders can create a new online account or login to an existing online account to make payments and store payment methods for future use. Once you are logged in, click "Make a Payment."
- Smartphone App - DigiTally* - Download DigiTally on your smartphone and pay your utility bill for free via instant bank account transfer (ACH). Account holders can access stored payment methods and advanced features.
- Text Message* - Sign up for Pay by Text and receive text notifications when new utility bills become available. Pay your bill via the text message.
- Email* - Receive notifications via email that your utility bill is ready to view. Each email will include a link to login to your online utility account where you can schedule a payment and access advanced features.
- Auto Pay Program* - This option allows account holders to withdraw the amount due on their utility bill directly from their checking account each month.
- Online by account number lookup* - If you prefer to pay your bill without logging in, you can do so by entering your utility account number and paying the current balance due.
- In person - There are three ways you can make payments in person. At the walk-in center, at a drop box or at any authorized payment location. Hours of operation are listed for each location.
- Automated Phone Payments* - Pay your utility bill over the phone by dialing 850-891-4968. Account holders can easily pay with the last payment method used.
- Mail - Send your payment in through the mail. Still a popular choice.
*A convenience fee applies to this option if you use a debit/credit card. ACH payments are always free.
Have you been disconnected due to non-payment? Do you need financial assistance paying your utility bill this month?